Elevated journeys, effortlessly delivered.

Personal tailor-made travel planning, at no extra cost to you

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About Us

We’re Ian and Rich, the people behind Tailormade Escapes, personal travel consultants and luxury travel agents specialising in tailor-made holidays and luxury travel experiences.

With over 35 years of experience in customer service, we know a thing or two about looking after people. Travel isn’t just what we do, it’s what we care about. Over the years, we’ve seen how overwhelming booking a holiday can become. Endless options, conflicting advice, and no one truly looking after you once it’s booked.

That’s exactly why we do things differently. When you book with us, you deal directly with us from start to finish. No call centres, no waiting on hold, and no being passed from one person to another. Just a personal, one-to-one service built entirely around you.

Based in North Wales, on the border of England, we work with clients in and around Wrexham, Cheshire, Shropshire and the Wirral, as well as throughout the UK, helping plan tailor-made holidays, luxury escapes and cruises. We create everything from luxury beach escapes and honeymoons to ocean and river cruises, tailor-made tours and once-in-a-lifetime journeys. With access to over 450 trusted travel partners and some of the world’s most respected travel brands, we combine expert knowledge with a truly personal approach.

As part of Not Just Travel, all bookings are ABTA and ATOL protected for complete peace of mind.

And the best part? Our service is completely free of charge.

We’re here before you travel, while you’re away, and even when you return home. Because for us, it’s not just about booking holidays, it’s about looking after people.

Rich and Ian

Our Services

We create tailormade holidays and luxury travel experiences designed entirely around you. As personal travel consultants, we take care of every detail, ensuring your journey is seamless, considered, and effortlessly delivered from start to finish. 

Whether you’re looking to unwind, explore, or celebrate something special, every trip we design is built with care, insight, and attention to detail. 

“We design journeys for those who see the world not a place to visit, but as something to be experienced on entirely their own terms, privately, seamlessly, and without compromise.”

Why Us

Our most exceptional travel experiences

Luxury Beach Escapes

Effortless escapes to the world’s most beautiful destinations, from Mauritius and the Maldives to the Caribbean, carefully designed for complete relaxation.

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Tailormade Journeys

Bespoke itineraries, multi-centre trips and once-in-a-lifetime experiences, designed entirely around you and brought together seamlessly

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Ocean & River Cruises

Handpicked cruise experiences across the world, from ocean voyages to intimate river journeys, tailored to how you like to travel.

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Don't take our word for it

A huge thank you to Ian and Rich from Tailormade Escapes, for an absolutely faultless holiday experience. From start to finish, everything was handled seamlessly. From booking our flights and hotel to organising private transfers. They genuinely thought of everything, all at an amazing price. What really set them apart were the small personal touches: the thoughtful note waiting for us in the hotel room and the lovely postcard that arrived once we were home. Those details truly made the whole experience feel special and showed how much care and effort they put into their work. If you’re looking for a stress-free, personal, and high-quality travel service, I couldn’t recommend Tailormade Escapes highly enough. We’ll definitely be booking with them again.

Iwan Jones

Wow, just wow! From start to finish, an amazing holiday organised by Tailormade Escapes! I cannot thank Ian and Rich enough for a wonderful experience and so professional, they just nailed it! The flights were fab, the hotel was excellent, the food was delicious and the entertainment was fantastic!!! We will 100% be booking with the guys again! 10 stars if I could give them.

Niki Bottomley

A massive thank you to Rich and Ian for piecing together our recent family holiday. We chatted through a number of destinations and settled on a trip that took us to Dubrovnik, Naples, Sorrento and Sicily over 3 weeks. Handpicked hotels were amazing and fitted our needs perfectly and transfers between destinations were completely seamless. We even had some surprise treats waiting for us on our arrival. Just to add a little more of a challenge the guys arranged more family members to meet us on our travels. Again, coordinated perfectly arriving at Naples airport just 30 mins apart. If you want to arrive at your destination knowing your location and hotel has been checked out properly and not spend hours on trip advisor reading conflicting reviews then arriving to find out it’s still not what it promised, ditch all the hassle and book with the guys. Can’t recommend enough.

Carl Bird

We have just returned from the most beautiful family holiday in Corfu booked with Ian and rich. We couldn’t be happier with the service!! From finding us the perfect hotel, which suited all of our family’s needs… to booking our extras such as hotel parking, private transfers, airport hotel stay. Nothing was too much trouble and we felt truly “looked after” Having always been “the booker” of all our previous trips, I felt a little anxious “letting go!!” . However there was no need to be, They had taken care of everything!!!! We even had some extra added touches during our stay, which really made our holiday! They were literally a WhatsApp message away throughout, and even gave us some airport tips for our return journey home during our stay. Ian and rich really do go above and beyond and we can’t wait to book with them again! Thank you guys x

Samantha Coverley

Incredible service from Ian and Rich. I have for years booked my own flights and spent hours researching hotels, however I am now converted. It was all so easy, amazing hotels. Highly recommend!

Esyllt Williams

Thanks so much to Ian and Rich for organising a wonderful holiday for us to Ikos Oceania in Greece. Everything about their service is excellent. Their communication is 100% and the personal touches were much appreciated. We hope to be able to use their services again soon and would highly recommend them 100%.

Judith Malcolm

Ian & Rich were fantastic in helping book our Lake Como holiday, could not have asked for any more from them, their communication is 100% the planning 100% helpfulness 100% cannot say enough how smoothly the holiday went, from checking in, flights, transfers &hotel, everything was perfect, a lovely welcoming card in the hotel room and a postcard welcoming us home, all these special touches shows their commitment. Please use them to book your holiday, you won’t be disappointed. Thank you so much Ian & Rich

Julie Dunn

Thank you so much Rich & Ian for organising our holiday to Crete. We had the most amazing and restful week away. Before, during and after Rich & Ian checked in with us to ensure everything was going ok and we even arrived home to a post card from them which was such a lovely, personalised touch. 100% would recommend.

Ellie Ludlam

What a fantastic team! The tour of Sri Lanka was beautifully arranged, the whole trip was zero hassle and the wonderful guide looked after everything. All I had to worry about was getting up in time for the next exciting day of adventure. Everything was organised and really simple to arrange, I didn’t have to worry about anything. When I had a small issue at the airport Ian & Rich were able to help me deal with it efficiently with just a couple of WhatsApp’s, none of the faff or trying to call the UK from abroad. For that reason alone I would use them again, I felt like they were personally escorting me on the tour. In reality there are dozens of reason why I will most definitely use them again and I’ll never go back to organising trips myself. In fact, they’re already working on my next one. Thank you SO much, I look forward to the next adventure!

Rachel Roberts

What makes for a successful, happy and carefree holiday is knowing that everything has been superbly arranged for you and that if anything goes wrong, then it will be sorted out immediately. Thats the kind of reassurance and confidence that you cannot get booking online, or from high street travel firms. But Ian and Rich deliver on all aspects. My daughter and myself had a fabulous week in Barbados and then a week cruising Caribbean islands. Nothing went wrong at all, but I knew these guys had our backs and would sort out anything. All the little personal touches mean so much too-from the welcome card in our hotel in Barbados, to the welcome home card and keeping in contact in the build up before going on hols. We loved it all. I am confident that our 3 week trip to Canada in June will be just as stress free. So what are you waiting for guys? Its a no brainer - BOOK with IAN and RICH!!!!

Pam Evans-Hughes

We create experiences that cannot be replicated, in destinations that reveal themselves only to those who know where to look.

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